“This firm is an absolute pleasure to work with and the staff is outstanding. Attorney, Heather Froy helped me settle my workers comp claim very quickly and painlessly. I should have called her earlier. She is highly professional and knowledgeable in the area of workers compensation. I have and will continue to refer her to others.”
D.M.; 59-year-old shift supervisor with knee surgery.
“During the course of my lawsuit, Mrs. Sadow were very successful and professional the whole time. She were patient, considerate and kind to us whenever we would speak to her or her staff (Reba) .I do believe she went up and above to get me what I deserved. She always made sure she had all my information needed to take care of my case and my family. I would recommend her to anyone if given the chance to.”
G.F.; 38-year-old water department worker with two cervical fusions.
“After being seriously injured on the job and then having my workers comp claim denied, I hired a different attorney. After a year and a half it seemed nothing was happening and my attorney would not communicate with me. At that point, I hired Heather and was amazed with the care and attention she gave my case. Within six months my case was settled. She communicated with me every step of the way and clearly communicated my options so I could make the best decisions for my family. The workers comp world is a terrible place to be but I am so thankful I had Heather to fight for me! I have already recommended her to others and will continue to do so!”
C.D.; 48-year-old special education teacher with traumatic brain injury.
“I suffered a personal injury at work and as a result, it was recommended by family and friends that I hire an Attorney to help me navigate through the "Workers Comp" process. And a process it was, it took just over a year for the case to come to a settlement. I found Susan Sadow, via a google search. She was listed as a "Super Lawyer" in her field and after reading her impressive list of credentials, I decided to schedule an appointment. She returned my call within 24 hours and I told her about my accident. Susan then asked me several detailed questions, assured me she could help and invited me in for an appointment. When I met her I immediately knew I wanted her to represent me. She is a confident and powerful force of energy with a kind, sweet spirit. For me and my particular case I required assistance in several areas and she was extremely knowledgeable and helpful in supplying an excellent choice of resources that I needed. The one thing that I greatly appreciated about her was that she was completely honest and above board with me at all times. She let me know that while this was not a case that I would be able to "retire" from, I did have a solid case; this helped me keep things in perspective. I also appreciated the fact that once hired, she and her staff immediately took over all correspondence with the parties involved with my case, what a relief! By the way, let me just say that Susan's staff was just as top notch and just as invested in my case as Susan; never did a question or concern go unanswered because Maria and Reba were so on top of my case details. After a long process of recovery, it came time to negotiate a settlement. Susan informed me of every detail of the settlement process, what would take place, and my role in the process. As a result, she negotiated a very good settlement on my behalf. While the circumstances of my meeting Susan and her staff were quite unfortunate, I couldn't have made a better choice in professional and person to advocate for me.”
K.A.; 56-year-old retail store manager with shoulder surgery.
“Susan, I got your thank you card Saturday and wanted to return the gratitude. I appreciate the business card but of all people, your number is burned into my phone forever. LOL. I owe you the thank you, if I hadn’t spoken with Brandy and received the treatment I did with her, I never would have met you and that has been a huge plus in my life. If you hadn’t realized what my employer was doing with my paychecks, I would not have gotten the medical help I needed so badly and the money at all.
I just had my last foot surgery and Dr. Craig Camasta has done a wonderful job. I just saw him again when we discussed my foot, explained he made 5 incisions and repaired a lot of work. The screw the previous doctor put in was loose and the bottom of my foot had torn open. He said that there was a tremendous amount of scar tissue in there along with fluid and the back of my heel he called it mush. I can tell I am getting some feeling back into my toes and he put a permanent pin in that middle toe. If you or any of your clients ever need a foot doctor he truly knows what he is doing. I would highly recommend him for his services, as I would highly recommend yours.
If I ever need an attorney for anything I will call you and see if you know of a good one. Thanks again for all your help in this hell of a ride we have been on. Tell Brandy I’m getting close to a lunch date I will be walking in 4-8 more weeks. I asked Dr. Joseph about you and your eyes the other day, glad you are doing better Take Care…”
C.F.; 48-year-old truck driver with knee and foot injuries. (updated testimonial)
“My husband was in an accident that resulted in his death. Susan came to the hospital and met with me. We recently settled my case. Her office was amazing about answering questions and following up on concerns. I would recommend Susan and her staff to anyone.”
J.M.; widow of 35-year-old burn crew supervisor.
“Susan and her office staff were always there to answer any questions. She promptly returned my calls and I believe she got me the best settlement for my reverse shoulder replacement. I could not have had a better lawyer. They made the whole experience worry free. Would and do recommend her for your workers comp problems.”
L.V.; 53-year-old maintenance mechanic with multiple shoulder surgeries including reverse shoulder replacement.
“Susan was the best her and her team was such a blessing to me couldn't have hired a better lawyer. She made sure I was well taken care of if I ever needed anything or if I was having trouble she made sure to get to the bottom of it and I am so grateful to have a lawyer like her so thank you Ms. Susan to you and your team you guys did AWESOME!!!”
I.Y.: 20-year-old utility worker with ACL/PCL reconstructive surgeries.
“Hi Ms. Susan, I received my mail today from you guys, and I just want to say thank you very much for representing me with my case. Thank you for your dedication to me even when I was being aggravating to you. I am very happy with the settlement that you got me. You are an amazing attorney and I will be referring anyone that I know that dealing with workers comp to you. Again thank you for everything, god bless you always.”
T.J. 46-year-old flatbed driver with shoulder injury.
“Best decision I ever made! If I could give her 6 stars I would. From the minute I hired Susan she took care of everything (she literally called the adjuster on the spot). I was completely lost as to how to deal with the insurance company and wasn't even sure if I needed a lawyer. Looking back now I can say it was one of the best decisions of my life. From my Dr appointments, prescriptions and surgery all the way to my settlement Susan and her awesome staff answered and every question I had and allowed me to concentrate on getting better. I can't say enough about them.”
S.S.; 41-year-old delivery driver with low back surgery.
“I worked on my job for over 18 years when I suddenly found myself with a broken back and paralyzed leg due to a work injury. The company I worked for gave me a hard time about it, even telling employees they would get fired for even talking to me. And to top it off, the workers comp insurance company would only send me to the cheapest of doctors. They first sent me to a doctor that misdiagnosed my broken back simply saying I needed 8 weeks of physical therapy. I endured the 8 weeks, with my pain only getting worse, and my leg still not regaining any feeling. I told the insurance company that I needed a second opinion, because I was getting worse, and they refused. So I went on a hunt for a lawyer, and found Susan. She explained to me the way that the law works when it comes to workers comp, because I had never been injured on the job, how would I know what my rights are? Well, I was informed that legally I could get 1 second opinion, and workers comp then knew, they had to follow the law, and allow me to see another doctor. Well, after getting injured, several people recommended this one doctor, and that’s who I went to see. He looked at the SAME MRI of my back, only to say uh oh, we have a problem. Your back basically has exploded in this area, causing the paralyzation below the knee on that leg. If it hadn’t been for Susan, I wouldn’t have been able to see that doctor to get the right diagnosis. BUT the story continues. I had to have back surgery, which relieved me of my pain. During surgery, an ulcer formed on my paralyzed foot that over a year, tunneled to the bone, got infected, and got staph infection in the bone. The insurance company didn’t want to cover the now necessary leg amputation since they only provided doctors that gave crappy care , BUT Susan and her team were persistent, and at the last minute, when surgery was already scheduled awaiting approval, the insurance company approved the surgery to be done. Before the surgery, I was given a death sentence. With my foot in the shape that it was in, I was given 6 months to live. After surgery at the follow-up appointment, the doctor said I have some good news and bad news. The good news is that the infection is gone, the bad news, you had gangrene, and had less than 6 weeks to live. BUT the story still continues. As we all know, when you get a leg amputation, you get a prosthetic. Before my accident, I had a leg that functioned perfectly. Now, I have a stump on that side, so I expect to have a functioning leg when I get a prosthetic. Well, the insurance company fought tooth and nail on not paying for a leg. Once again, Susan and her team stayed on it, and I was able to get a leg. About a year after I got my prosthetic, I started having bone coming out of my leg. Apparently, from the amputation surgery, I had blood pool on the inside of my leg creating bone, and the prosthetic rubbed it, breaking it, causing it to form a sore that grew larger and larger as more and more bone came out. So, once again, I needed another surgery, and of course, the insurance company wanted to fight me on it. As always, Susan and her team were persistent, and made it happen. Without Susan and her team, I would not be here today for my wife and kids. I am forever grateful for their persistence, and willingness to stick with me over a long 3 years.”
K. B.; 42-year-old drill press operator with low back surgery and above-the-knee amputation.
“I would like to thank Susan J. Sadow and her staff from the bottom of my heart for all their hard work in representing me! I found myself in a very stressful work related accident, had surgery that did not correct my injury and put me at odds between my physician and employer. I was Blessed to find Susan Sadow and my situation took a New Direction as I was approved to see a very prominent orthopedic surgeon. My second surgery was a success and my case was resolved! The word that I think best describes Susan Sadow would be Professional!”
J.K.; 55-year-old tire repairman with multiple shoulder surgeries.
“She was the best, from day one she answered every question I could think of. She will even answer her cell phone for a client. Her staff is by far the most trying and helpful women ever. She truly helped me through my 1st time on workers' compensation, as far as doctors, medication, getting my weekly payment just anything really. And of course the settlement was what we wanted and needed to move forward in life. She will fight for you tooth and nail, just believe and listen to her.”
P.W., 32-year-old truck driver with low back surgery.
“Susan Sadow and her staff are awesome! Susan is always responsive and does an excellent job at making sure her client's needs are met. When I first hired Susan, I was displaced from my home for over 2 years awaiting workers comp approval to make the necessary home modifications to ensure accessibility. Within just a couple of months, Susan had worked out an agreement to get me back in my home! Additionally, Susan's staff is very professional, as well as personable. I highly recommend this law firm!”
D.H., 59-year-old driver with quadriplegia.
“Wow! I was very impressed with Susan Sadow and her team of professionals. When I first encountered my lawyer (Susan Sadow) and her team, I could not help but to feel a sense of relief in the way she assisted and listened to my needs. She is steadfast in her delivery and well-regarded in her profession. The communication between the office and client was second to none. My suggestion to anyone looking for a lawyer that cares enough and that executes positive results are . . . to be ready with what is asked of you to expedite your case because they are diligent and punctual. I highly recommend this competent team of experts to anyone seeking a bona-fide experience with a "Brand" (Susan Sadow) that lives up to her name. The person however, is left to be experienced by those seeking her personal attention. I pray that God blesses this team to help many more in need of help. GREAT JOB TEAM!!! AWESOME!!!”
E.K., 47-year-old stockman with shoulder injury.
“I would like to say that working with this lawyer, I had a wonderful experience. She met all my needs and expectations that I required of her. She was very informative about all the questions I had, and returned all my phone calls. It was like working with a friend that really cared. Her staff were very helpful with any concerns or questions asked or needed. Her staff comes highly recommended for the excellent work they provide”
H.M., 61-year-old forklift driver with low back surgery.
“Susan is very knowledgeable and very professional in her work. I am very happy in the way she keeps her clients updated and informed on what is going on with their case. I recommend her highly for any legal matter you encounter.”
L.H., 66-year-old bookkeeper with multiple knee replacement surgeries.
“From the beginning when I began looking for an attorney Susan Sadow’s name jumped out in front of all the other attorneys listed. And so from my first consultation by phone I knew I wanted to hire her. When we met, the meeting didn't take long and the client-attorney relationship was established and bonded. Susan Sadow’s professional conduct exceeds many other attorneys. And on behalf of me and my family we would like to express our gratitude by saying thank you very much to her in this review.”
C.W., 57-year-old driver with low back injury.
“Susan is the best!! I was referred to her by a friend one year ago because I was diagnosed with Bilateral Carpal Tunnel Syndrome which posed great concern regarding my employment and the type of treatment I was entitled to. Susan didn't disappoint me at anything during my entire treatment and was there for me during the entire process. By the way, she also has the BEST office staff ever!! The Ladies are Awesome!!! Thank you Susan for Everything and Working hard for me!!”
K.W., 33 year-old appointment scheduler with bilateral carpal tunnel syndrome.
“I thank God for helping me choose Susan Sadow and her staff to represent me in my workers’ comp case. Besides being professional and courteous, they also helped me get the best medical care, advised me on the ins and outs, do's and don'ts of my case. Susan and her staff are hands down the best when it comes to workers’ compensation cases, besides being the sweetest. Thank you so much Ladies!!!”
H.M., 64-year-old material handler with low back injury.
“I want to thank God Almighty for directing me to Susan J. Sadow as my legal representative. When I had my injury I had no clue how to handle the case. When I contacted Susan and her team they gave me the ABC's of Georgia Workers Comp Law and they were always available to answer any questions I had with my case. I was treated with respect. I could not have had a better legal team. They are knowledgeable, trustworthy, responsible and professional. They kept me informed throughout the process. Most importantly I received ALL my medical treatment without any problems. Susan is a people's lawyer. Words cannot express how grateful I am to her and her amazing team.”
J.K., 59-year-old production manager with tibia and fibula fractures.
“It was one of the best decisions I have ever made. I knew absolutely nothing about finding a lawyer to help me with my workers' compensation case. Ms. Sadow and her staff always treated me with respect and kept me informed. When I called the office someone would always help me and they returned every email. I am so thankful for Ms. Sadow. Because I couldn't of made the progress that I have without her. If you want the best this is your team.”
E.T.; 50-year-old house manager with neck and shoulder injuries.
“Ms. Sadow is the BEST. She or her office was always available to answer any question that I may had concerning my case. She gave me straightforward answers and she always told me the truth. We settled my case in a satisfactory time frame with a fair settlement amount. If you want someone that is truthful, responsible and a total professional she is the one. I have worked with several different law firms over the years (in other legal business matters) and I have never met anyone of her caliber. Again I can not express how wonderful, professional, knowledgeable and caring she is. If you want the best representation Susan Sadow will do the very best, for YOU.”
B.G., 66-year-old flight attendant with compression fracture.
“Before you make the same mistake I did and get sucked in by one of those TV commercial lawyers, please read this and learn from my mistakes. You will need the very best attorney to handle your WC case and that attorney is Susan Sadow. My first mistake was going with the TV ad attorney. During the first nine months of my treatment and recovery the WC insurance company was totally in control and my recovery was not going well. I only saw their physicians and it would take weeks to a month or more for the WC insurance company to approve each test, x-ray, or step of my medical treatment and rehabilitation. My so-called attorney was letting them do whatever they wanted. I would call my attorney for help, but was unable to speak with him. I was in a horrible nightmare and had no one to help me.
Now let me back up a little and tell you about my injury. On July 19, 2012, I fell 15 feet off a ladder while at work. Because of the severity of my injuries, a nurse case manager was assigned to my case by the WC insurance company to manage my care. I had three major surgeries to my left leg and the damage to my neck was so severe and extensive I was advised my neck was inoperable. After a year and eight months my employer let me go because of my inability to return to work. My entire life and future was completely out of control.
I finally got smart and by the grace of God, did some research and found Susan Sadow. Once Susan and her diligent staff took control of my case everything got better. Susan redirected my treatment starting with a new nurse case manager, (one who cared about me), then physicians and medical specialists. My treatment moved along in a timely manner and everything improved. Eventually, I finally reached Maximum Medical Improvement. I am disabled and not able to do much of anything without stirring up a lot of pain and or migraines. Susan made sure I received the best medical treatment that was available. It is just because of the severity of my injuries that I am disabled.
Next, Susan worked on getting me a good settlement. Her knowledge and expertise in the mediation process is second to none. Susan expertly navigated the mediation and got me a fair settlement. Susan and her staff, Marie, Brandy, and Reba, genuinely cared about every aspect of me, not just the case. They cared about what my future after the case was over, looked like. They worked tirelessly to make sure my future was as good as it could possibly could be. Every time I called with a question it was answered and if I needed to talk with Susan I was able to, or if she was unavailable, in a timely manner she would return my call. I am totally happy with Susan and her staff. I only wish I would have started with Susan from the beginning. Heartfelt blessings.”
J.C., 63-year-old satellite installer with neck, femur and knee injuries.
“Before you 'Call Kurt because you got hurt' or any of the other attorneys who churn out commercials daily, do your research and you will find out what I did: that Susan Sadow is the best WC attorney in the state of Georgia.
I had a complex case: two injuries while working for the same employer but the first injury occurred while covered by insurer "A" and the second occurred later while covered by insurer "B". I had tried to handle the process on my own and had surgery performed by the doctor on the list provided by my employer, with unsuccessful and inferior results. I felt overwhelmed by the entire process.
I then researched "Best WC Lawyers in Georgia" and found her! Top 25 Super Lawyer multiple years in a row. Susan was able to use her extensive and superior knowledge and experience to sort through the difficulty of the cases to get me to the best doctors and specialist in the field. The results far exceeded my expectations.
Although I am unable to return to work, Susan negotiated a fair and equitable settlement. My many thanks to the team of Reba, Marie and Brandy who always responded quickly and compassionately to my questions and concerns. They always treated me like family and had my best interest at heart.”
C.W., 57-year-old picker with shoulder surgery and low back injury.
“This is my testimonial about the work and staff of Susan J. Sadow’s law firm. Inapproximately March of 2014, I walked into Susan’s office and I was greeted with complete professionalism. I came to Susan for her help about 10 months after I had been seriously hurt at work due to other people’s negligence and bad decision making. At the time I was being bullied by co-workers and management to a point where I was afraid to make waves for fear of losing my job in the long run.
I was unaware that the company I worked for was not going to stand behind me and make sure that I received the medical care I desperately needed and would abandon me in the middle of the medical process. By not knowing my legal rights, I was letting my medical care go out the window. Thanks to Susan’s quick thinking, professionalism and honestly listening to my situation, she discovered that they had underpaid me. Because of her knowledge, I was allowed to receive much needed medical attention. Also thanks to her intelligence, she had her staff follow-up with me on the details of my pay checks and immediately got me a check for $7995.00 in lost back pay.
I can’t tell you how hard the ladies in the office continuously and diligently worked on my case and fought for every dime I was owed. They went through months of my paystubs to help me recover my lost pay. If that wasn’t enough, Susan and her staff fought to get me the best medical care I was eligible for. Due to their hard work I will walk again somewhat normally. My injuries included a knee and foot injury. When this process is over, I will have a minimum of 4 surgeries, including a total knee replacement. Without their help and continuous battle against workers’ compensation and the company I worked for, I would have been responsible for at least 3 surgeries to pay for by myself and I would have faced the possibility of being disabled for the rest of my life. There is not enough gratitude for all of their help, professionalism and extensive knowledge of the workers’ compensation laws.
If you are contemplating a great law office or not sure what you should do? I would highly recommend this law firm to handle your case. My only advice would be to sit back, try to breathe and let these people do what they do best. My case is not over and has been ongoing for 1 year and 10 months but they have protected and advised me on every little question the entire way. When this is done, I have no doubt that I will celebrate a victory because of them.”
C.F., 48-year-old truck driver with knee and foot injuries.
“I want to take this time to extend to Susan and her magnificent staff a heartfelt Thank You. You have taken care of me and my workers compensation case from the moment I picked up the phone and reached out to you. In April 2013, I had an accident at work. I initially chose a physician and went forward without the benefit of Susan's counsel. I did not know how much I would need her in my corner. My decision to call her proved to be one of the smartest moves I made during the course of my rehabilitation. She redirected my treatment and aligned me with physicians and specialists with whom she had the utmost confidence. In addition to her professionalism and friendliness, she introduced me to her staff who never failed to make me feel important and valued. Reba, Marie and Brandy were always friendly and personable. I never hesitated to express any concerns o may have had. They always addressed them immediately. I would recommend Susan and her firm to anyone needing her expertise and counsel. Thank You for the Great Job! Have a Happy Holiday and New Year.”
D.D., 45-year-old bulk picker with bilateral rotator cuff repairs.
“Susan is not only an excellent lawyer but a great person as well. The sense of altruism displayed by Susan and her staff was amazing. My first attorney seemed to have little time for me so I decided to make a switch. I spoke with all of the big work comp firms in Atlanta but none of them gave me the true feel that they really cared about my case like Susan did. I was amazed at the knowledge of her staff and the friendly manner in which I was greeted with each phone call. But what was truly impressive was her response time to my phone calls and emails. Though I know she has thousands of clients I truly felt that I was the only client her firm had because of the manner in which I was treated. Prior to mediation Susan told me "We will stay there until the cows come home to get you a fair settlement." Well the cows did not come home but a tornado was nearby and you could hear the warning sirens. Needless to say Susan kept plugging away and ended up settling my case for an amount that my prior attorney came nowhere close to. Leaving my old attorney and switching over to her was truly a win-win situation for me. Susan is by far, in my opinion, the best work comp attorney not only in the metro Atlanta area but in the state of Georgia. If you truly want results, retain Susan Sadow.”
R.C., 50-year-old director of sales and training with cervical fusion.
“I am currently working with Mrs. Sadow with my workers comp case and she is amazing. What surprised me about her was that she GENUINELY cares for her clients. This isn't just a "I'm going to get my paycheck out of this guy" attorney : she wants to know your future plans, she wants to know about your family, she asks about them, she asks about your well-being and she legitimately looks out for your best interest. Every time we talk, she makes sure that we discuss our original plans of me going back to school since my injury has put me out of work completely. She works fast and hard, and is thorough. I highly recommend her for any type of workers comp litigation you may encounter.”
T.C., 29-year-old loader with low back injury.
“Last year I injured my back while working, not only was I in a lot of pain, I was also totally ignorant of the work-comp system. Well I knew right away that I needed professional help. I chose Susan Sadow who has over 30 years experience. Mrs. Sadow has an awesome legal team that also reflects her very own professionalism. I now have a great doctor and all the benefits I'm entitled to. All I had to do was focus on getting well, she took care of the rest! Unfortunately my injury was to severe to return to my job which requires heavy lifting, so in the end Mrs. Sadow saw to it that I received a great settlement. So if you are hurt and need a work-comp lawyer I highly recommend that you call Susan Sadow. I'm glad I chose her firm and you will be glad to. Trust me, the work-comp system is quite complicated, the sooner you call, the better.”
K.J., 45-year-old driver with back injury.
“After my work injury I felt lost. I was hurt and on top of that being bombarded to make decisions by my employer. Decisions that I knew would greatly affect my future. I didn’t know which way to go, until I met with Susan. After speaking briefly with her, I knew I had found my attorney. She is extremely knowledgeable about workers’ compensation law. I hired her and instantly felt relief from having someone like her on my side. It took a lot of my stress away. I could not have made it through this process without her and her entire staff! They feel like family!”
J.W., 41-year-old tire builder with CRPS/RSD.
“Susan was very informative. She handled my whole case saving me valuable time and money. She always had time to speak with me and returned calls promptly. I would have and have recommended her for more cases.”
J.O., 34-year-old service technician with neck injury.